Return & Refund Policy

We have a 14-day merchandise exchange(return policy), and that implies you have 14 days subsequent to accepting your item to demand a return.

To be qualified for a return, your item should be in the very condition that you got it, unworn or unused, with labels, and in its unique bundling. You'll likewise require the receipt or confirmation of procurement.

To begin a return, you can reach us at info@mystiquenisa.com If your return is acknowledged, we'll send you a return delivering mark, as well as guidelines on how and where to send your bundle. Items sent back to us without first mentioning a return won't be acknowledged.

You can constantly reach us for any return question at info@mystiquenisa.com

Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- 14 Days after when customer physically receives the Product
- The Goods are in the original packaging

The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Harms(Damages) and issues

Kindly investigate your request upon gathering and get in touch with us right away assuming the item is faulty, harmed or on the other hand assuming you get some unacceptable item, so we can assess the issue and make it right.

Special cases/non-returnable items

Particular kinds of item can't be returned, similar to short-lived merchandise (like food, blossoms, or plants), custom items (like extraordinary orders or customized things), and individual consideration merchandise (like magnificence items). We additionally don't acknowledge returns for unsafe materials, combustible fluids, or gases. Kindly reach out on the off chance that you have various forms of feedback about your particular item.

Tragically, we can't acknowledge returns marked down items or gift vouchers.

Trades

The quickest method for guaranteeing you get what you need is to return the item you have, and when the return is acknowledged, make a different buy for the new item.

Discounts

We will tell you whenever we've gotten and reviewed your return, and let you know as to whether the refund was approved or not. Whenever approved, you'll be consequently refunded on your unique installment strategy. Kindly remember it can require some investment for your bank or charge card organization to follow through with and post the refund as well.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@mystiquenisa.com